Go4Snacks Order Modification & Cancellation Policy
We understand that plans can change. Please review our policy below regarding cancellations, date changes, and order modifications.
- 1. Cancellation & Refund Policy
If you need to cancel your order, refunds will be provided based on the notice given before the scheduled delivery time:
- 5 days (120+ hours) or more before delivery: 90% refund of your order value.
- Between 72 to 120 hours before delivery: 75% refund of your order value.
- Between 48 to 72 hours before delivery: 50% refund of your order value.
- Less than 48 hours before delivery: No refund is available.
- 2. Delivery Date Change Policy
If you need to reschedule your delivery to a new date, the following terms apply:
- More than 72 hours before delivery: No fee for changing the date. The new delivery date must be at least 72 hours after the time you request the change.
- Between 48 to 72 hours before delivery: A date change fee of 15% of your order value (minimum fee of ₹1,000) applies. The new delivery date must be at least 72 hours after the time you request the change.
- Less than 48 hours before delivery: Changes to the delivery date are not permitted.
- 3. Order Modification Policy
You can make changes to the items and quantities in your order up to 36 hours before your scheduled delivery time.
- Increasing Quantity: You may increase quantities without any restrictions.
- Decreasing Quantity: You may decrease quantities, but the total order value cannot be reduced by more than 20%.
How to Request a Change: Please contact our customer support team at support@go4snacks.com to request any modifications to your existing order. All changes are subject to product availability.