Privacy Policy
Last Updated: January 30, 2026
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our snack and confectioneries delivery platform (the “Platform”). By accessing or using the Platform, you agree to the practices described in this Privacy Policy.
1. Introduction
We are committed to protecting your personal information and your right to privacy. This document outlines what data we collect, how we use it, the rights you have, and how we safeguard your data.
2. Information We Collect
We may collect the following categories of information:
2.1 Personal Information
- Name
- Email address
- Phone number
- Delivery address
- Payment details (processed via secured third‑party providers; we do not store full card information)
2.2 Account Information
- Login credentials
- Order history
- Saved delivery addresses
2.3 Device & Usage Information
- IP address
- Browser type and version
- Device type and identifiers
- Operating system
- Interaction logs (pages visited, actions taken, clicks, timestamps)
2.4 Location Information
- Approximate or precise location for delivery optimization (with your permission)
2.5 Cookies & Tracking Technologies
We use cookies, pixels, and analytics tools to improve user experience and platform performance.
3. How We Use Your Information
We may use your information for:
- Processing and delivering orders
- Account creation and authentication
- Payments and billing
- Customer support
- Personalizing recommendations and promotions
- Improving Platform performance and user experience
- Analytics, research, and product enhancement
- Fraud prevention and security monitoring
- Legal compliance
4. Sharing Your Information
We may share data with the following parties:
4.1 Service Providers
- Delivery partners
- Payment gateways
- SMS/email services
- Cloud hosting providers
4.2 Business Partners
Vendors, suppliers, and restaurants from whom you order.
4.3 Legal Compliance
We may disclose information if required by law, court order, or government request.
4.4 Business Transfers
In case of mergers, acquisitions, or restructuring, user data may be transferred as part of the business.
We do not sell your personal information.
5. Data Retention
We retain your information for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal obligations
- Improve the Platform
You may request deletion of your account at any time (see Section 9).
6. Data Security
We use industry-standard security measures including:
- SSL encryption
- Tokenized payments
- Secure cloud infrastructure
- Access controls and authentication mechanisms
While we strive to protect your data, no transmission over the internet can be guaranteed 100% secure.
7. Cookies
We use cookies to:
- Maintain login sessions
- Store user preferences
- Improve performance
- Conduct analytics
You may disable cookies through your browser settings, but this may affect Platform functionality.
8. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
9. Your Rights
Depending on your region, you may have the right to:
- Access your personal data
- Update or correct information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent for location or tracking permissions
Requests can be sent to our support email.
10. Children’s Privacy
Our Platform is not intended for children under 13. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries where our servers or partners operate. We ensure such transfers comply with applicable data protection laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on the Platform with the updated “Last Updated” date.
13. Contact Us
If you have questions or requests related to this Privacy Policy, you can contact us:
Email: support@go4snacks.com